Things You Need to Know
These terms and conditions govern the use of "Crochet Mania". This Site is owned and operated by “Magnifique”. This Site is an eCommerce website.
By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of Magnifique and the Site's creators. This includes, but is not limited to images, texts, logos, documents, downloadable files and anything that contributes to the composition of our Site.
As a use our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass and mistreat other users of our Site
Violate the rights of other users of our Site
Violate the intellectual property right of the Site owners or any third party to the Site
Hack into the account of another user of the Site
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Users may post the following information on our Site:
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
Crochet Home Decorations
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access them. This includes all products listed as being out of stock. All information, description, or images that we provide about our goods are as accurate as possible. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription
We accept the following payment methods on our Site:
Credit Card; and
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reserve your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Standard Delivery by post
Delivery takes 5 - 7 business days in the UK
Delivery takes 15 - 20 business days in the Rest of the World
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United Kingdom your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties and taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or to European Union, you have the right to cancel to purchase goods from us within giving notice. The cancellation period:
Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium;
Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together;
Will end 14 days from when you receive, or someone you nominate receives, the last goods when you purchased good(s) in one order that is delivered separately
Will end 14 days from when you receive, or someone you nominate receives, the first goods when you purchased good(s) that will be regularly delivered during a defined period of time.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at email@example.com.
The right to cancel does not apply to:
Custom or personalised goods,
Effects of cancellation
If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.
If you cancel your contract with us, we will reimburse you for all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.
If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.
We will make the reimbursement using the same form of payments as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.
This right to cancel and to reimbursement is not affected by any return or refund policy we may have.
Refunds for goods
Refund requests must be made within 14 days after receipt of your goods.
Refund requests must be made within 14 days after receipt of your goods.
Return can be made by mail. To return a good by mail, follow the following procedure:
Pack Your goods and attach a label with return address
Go to your nearest post office and pay the necessary postage
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Right Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal right and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provision of the legislation will apply.
These Terms and Conditions are governed by the laws of the Country of Wales.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
You can also contact us through the feedback form available on our Site.
Effective Date: 11th day of May, 2021